To help my peers learn more about the cleaning, restoration and inspection industries through education, hands-on demonstrations and training, and personal experience.   To help the consumer better understand the relationship between a clean environment and their health and well being.

Employment History

*2001 to present - RL Seminars, Inc., IICRC-Approved Rug Cleaning, Upholstery and Fabric Cleaning and Color Repair Instructor *2000 to 2003 - CTI Instructor and Account Manager *1988 to 2001 - Owner of Interior Care, Inc., - A carpet, upholstery, rug and drapery cleaning and fabric protection service. *1996 to present-Interior Inspections and Corrections - A carpet inspection/side match correction/color repair service. *1995 to 1999 - Owner of The Rug Exchange and Gallery, Inc. - A retail rug store. *1987 to 1988 - Interior Design Consultant for THPayne - Office Furniture sales and design consultant. *1985 to 1987 - Manager of Fiberseal office in Chattanooga, TN *1984 - Design Consultant for Ceramic Tile Supply in Chattanooga, TN *1974 - 1984 - Stay-at-home Mom and community volunteer.

IICRC Board Member or Committee Chairman since 1993 *Chairman/President - 2006-2007 *Vice-Chairman *Secretary *Marketing Chairman *Long Range Planning Chairman *Color Repair TAC Chairman *Paid President's Task Force *S100 Carpet Cleaning Standard Editing Committee *S300 Upholstery Cleaning Standard Editing Committee *S500 Water Damage Restoration Standard Committee *S520 Mold Remediation Standard Committee *Rug Cleaning Technician Committee

Board member since 1991 *President - 2002 to 2006 *President - 1994 to 1996 *Membership Chairman *Convention Chairman

Bachelor of Science - The University of Tennessee, 1972 Major - Textiles Minor - Business

IICRC Certifications -Senior Carpet Inspector -Carpet Cleaning Technician -Commercial Carpet Cleaning Technician -Upholstery and Fabric Cleaning Technician -Repair and Re-installation Technician -Color Repair Technician -Odor Control Technician -Floor Care Technician -Water Damage Restoration Technician -Fire and Smoke Restoration Technician -Master Textile Cleaner -Master Fire and Smoke Restoration Technician -Journeyman Water Damage Restoration Technician -Applied Structural Drying Technician -Health and Safety Technician   Additional Training -PRISM, Dyco and Flying Colors Side Match Color Correction -Mannington Vinyl Flooring Claims Adjuster -Pergo Laminate Flooring Inspector -Universal, Award, Pickering and Formica Flooring Inspector -Indoor Air Quality - Clean Care Seminars -Hardwood Floor Refinishing -Oriental Rug Cleaning -Leather Master - Leather Cleaning and Repair -Advanced Flooring Specialists-Commercial Carpet Inspection -Advanced Flooring Specialists-Laminate Flooring Inspection -Mold Remediation Technician - Restoration Consultants  -Emergency Structural Drying - East Tennessee Restoration

Skills

	Desktop Publishing
	Writing and Editing
	Specialty Spotting and Color Correction

*Mother of Dana Travis Rains and Todd Rodgers Travis *Mother-in-Law of Elliott Lee Rains *Grand Mother of Jake Elliott Rains and Luke Parran Rains *Two Cocker Spaniels - Peaches and Toby *Only One Cat - Bitty *One Grand-Dog - Anna

ruglady@mindspring.com