Ruth has had many interesting cleaning and restoration "opportunities" in her career, including this mold remediation and restoration of a giraffe skin for one of her favorite clients. Ruth's account of the giraffe remediation was featured in the March 2001 issue of ICS Magazine. She was inducted into the CM hall of Fame in 2002 and was voted as one of Clean Fax Magazine's "Dream Team" in 2003.

	For many years Ruth wrote a monthly column, "The Rug Lady Report" for CleanFax Magazine. She is currently contributing articles to ICS Magazine.  Some of the topics she's written about include: "Background Checks for Employees," "Naming Your Business," "Professional Appearance," "How and Where to Find Good Employees,"  "Inspection Misimpressions" and of course, "Color Correction."
	Professional Presentations Ruth has made throughout the US, Australia and England include: -"Add-On Sales" -"Carpet Spot Dyeing" -"Carpet Color Corrections" -"Commercial Upholstery Cleaning" -"Desktop Publishing" -"Guaranteed Pet Odor Removal" -"Specialty Spot and Stain Removal"
	And what about her Classes? Go back to the HOME page to find the schedule for the next few months.   Work "smart" not "hard" in your business. In addition to the principals and techniques of cleaning, odor control or color repair, in Ruth's all PowerPoint classes you'll learn:   Upholstery and Fabric Cleaning: Learn how to identify problems before fabrics shrink, bleed, brown, distort, or simply fall apart. You'll see how upholstery fabrics are woven and furniture is made with a video mill tour. It's the next best thing to being there!   Want to generate $100.00 per hour? Ruth will demonstrate how to clean more productively and efficiently. She'll teach you how to take the guesswork and fear out of upholstery cleaning by identifying and classifying all fabrics into 1 of 5 simple categories.  After taking this course, you'll know more than your competition ever dreamed of!   Color Repair (Correction): Color is the number one reason consumers choose carpet. When an unknown "menace" causes a stain or discoloration that ruins that "perfect carpet" the consumer ultimately turns to the cleaning professional for help. Whether a discoloration from acne medication, household bleach, insecticide or urine removes color, or a stain from coffee, plant food, mustard, furniture or soft drink adds color to the carpet, trained technicians can become "heroes" after completing this in-depth two-day course.   The Carpet Color Correction Course covers the history of dye, color theory, the carpet dyeing process, carpet fibers and construction, and spotting procedures, as well as on-location carpet dyeing.   Color restoration for sun fading, color enhancement for faded traffic areas, side-match correction and "wear" related conditions such as shading, pooling and watermarking also are addressed.   Rug Cleaning: Don't Let Industry Changes Pass You By! The Institute of Inspection, Cleaning and Restoration Certification recently approved a new certification category to be named Rug Cleaning Technician (RCT).  The first IICRC-approved RCT course was in August and finished with great enthusiasm and knowledge gained.   It's particularly beneficial to have the new RCT category in place because, with consumers turning to more hard surface flooring alternatives for living areas, area rugs have climbed to a 16.7% total production market share.  And that figure doesn't include the import of Oriental and specialty rugs.   Dont know about you, but by far Id rather clean a rug in my facility for $3.00-5.00 per sf2, than drive to a home or business and clean wall-to-wall carpet for 30" per sf.  Thats $324 for a single 9x12 rug! This RCT course is unique because it features two instructors! Ruth's assistant instructor is none other than the long-time industry author, convention and workshop trainer, magazine columnist and IICRC Technical Director, Jeff Bishop.   Jeff brings over 34 years in cleaning and restoration experience to the course. RCT covers natural (wool, silk, cotton, linen, coir, sisal) and synthetic (rayon, nylon, polyester, acrylic, olefin) fibers, weaving, hand-knotting and tufting; dyeing; rug types and identification; cleaning techniques ranging from minimum-moisture to total-immersion; fringe cleaning, blocking and minor repairs.  This is the industry's most extensive hands-on rug cleaning course, with live demonstrations of hooked, Flokati, Dhurrie, Kelim, oriental and designer rugs, and also demonstrations of actual cat urine removal and 3 methods of fringe cleaning.    You'll learn to identify all major types of oriental and specialty rugs, with actual examples of over 100 rugs on display.  The course is being held in a cleaning/restoration plant and features complete submersion cleaning in a rug pit that you can build or purchase.    Prerequisites for taking the RCT certification are the Carpet Cleaning Technician (CCT) and Upholstery and Fabric Cleaning Technician (UFT) Certifications.  This is one course that you cant afford to miss.   The IICRC RCT-141 exam is offered at the end of the course. All PowerPoint presentations with videos, including the history of rugs and actual demonstrations of hand-knotting techniques.

SCRT	Clean Fax	ICS

ruglady@mindspring.com